SHIPPING
In-stock orders leave our Southern California warehouse within 1–2 business days, Monday–Friday, excluding federal holidays. U.S. orders over $175 ship free.
DOMESTIC RETURNS & EXCHANGES
Eligible U.S. orders may be returned or exchanged within 30 days of delivery. Return shipping is free for store credit or exchanges. A $10 return-label fee is deducted from refunds to the original payment method. Items must be unworn, unwashed, and in original condition.
INTERNATIONAL ORDERS
We do not offer voluntary international returns unless stated at checkout. Mandatory rights under local law still apply. International customers are responsible for return shipping, duties, and import fees unless the item is defective, incorrect, or applicable law requires otherwise.
ORDER ISSUES
If your order arrives damaged or incorrect, contact helpme@scummybears.com so we can make it right.
